Travelling with Children

Please note: Certain service limitations might apply on flights with UIA’s partner airlines. For more information, please contact the ticket office where you purchased your tickets or UIA Call Center at:
Callcenter@flyuia.com, +380 44 581 50 50.

Unaccompanied minors

Due to legal requirements and the need to complete certain documentation there is no option of booking an Unaccompanied Minor service online on flyUIA.com.

A child under 5 years of age can not be accepted for transportation on UIA flights if not accompanied by an adult (aged 18 years and over).

Passengers between the ages of 5 and 16 years old may travel with UIA not accompanied by adults (aged 18 years and over) provided that they are booked with our special service for Unaccompanied Minors. We provide such service along the entire itinerary: at the airports of departure, transit and arrival. On board our aircraft, UIA staff takes care of Unaccompanied Minors.

Exception. We cannot provide the Unaccompanied Minors transportation service on any UIA flights which include a change of airports during transfer.

Booking the Unaccompanied Minor service depending on age is mandatory for the following passengers travelling with UIA not accompanied by adults (aged 18 years and over):

Flights Passenger's age
Domestic, i.e. within Ukraine up to 14 years
International flights up to 16 years
Within Ukraine + international flights up to 16 years

Parents or guardians must:

  • Make sure that all necessary travel documents and other formalities have been completed.
  • Arrange for an authorized adult on departure to stay at the airport until the flight is airborne.
  • Arrange for an authorized adult upon arrival to be at the airport at the actual time of arrival.
  • Pay all costs involved in return transportation (meals, accommodation, ground transport, return fare, etc.) in case the authorized adult fails to meet the UM upon arrival.

At the airport of departure, an authorized handling company agent shall complete the UM Handling Advice prior to check-in and the parent/guardian of the unaccompanied minor must sign the UM Handling Advice.

If an unaccompanied minor is the citizen of Ukraine, he/she must hold an authorization from parents/guardians with their signature notarized.

We charge 100% of an adult tariff plus a special service fee for each Unaccompanied Minor's ticket.

Please contact us for more detailed information on this service and tariffs.

Infants

An infant is a child who has not yet reached its 2nd birthday when travel commences. The date of departure determines the fare.

Maximum 1 infant per accompanied adult over 16 years of age paying applicable special fare for infant not occupying individual seat is allowed (10% of adult fare).

The infant is not entitled to a separate passenger seat. Infants are carried sitting on adult's hands.

Infants in excess of 1 accompanied by a passenger paying the applicable adult fare are charged the same fare as children between 2 and 12 years of age.

The maximum number of infants allowed per seat block on board the aircraft is decided by the number of oxygen masks (1 mask per seat block).

Car–type infant seats can not be used on UIA flights for carriage of infants.

Aircraft baby baskets are not available on UIA flights.

It is not allowed to use personal baby baskets during the flight.

Baby strollers may be taken up to the aircraft entrance (on passenger's will).

In this case baby strollers will be labeled at check-in and stowed in hold, using "Delivery at aircraft" procedure, where possible.

Strollers must be returned to the passenger when disembarking, i.e. at the aircraft stairs or at the loading bridge.
Attention! This service is not available in airport Gatwick (London, Great Britain).

Transportation of baby strollers is free of charge.

Children aged 2 – 12

Children between the age of 2 and 12:

  • an applicable child fare must be paid;
  • must hold a regular passenger ticket;
  • shall travel in an individual passenger seat.

In principle, no special acceptance rules apply for accompanied children.

Passengers travelling with little or many children are entitled to be assisted, checked first and pre-boarded on flight.

Groups of children

Each children group in quantity under 30 persons must always have at least 1 escort. If the quantity of the children in group is exceeding 30 persons, the additional escort person shall be presented.

The escort person shall be at the age of 18 complete years.

If the children group is not accompanied by the escort person, they are considered as Unaccompanied Minors. All requirements and procedures for the Unaccompanied Minors handling shall be applied (See "Unaccompanied Minors").

Each escort person shall hold the list of children group concerned. This list shall contain the name of the escort person and his/her children group leader status.

The birth day of each child and escort person shall be noted in this list.
The children group list must be showed at the check-in desk and immigration control.

The children groups' lists with mandatory birth dates noted shall be sent to UIA Passenger Service Department prior flight check-in start to the following address: passenger@flyuia.com.