Offices in Ukraine
| Dnepropetrovsk - Ticket office | |
| Address | Dnepropetrovsk International Airport 49042, ground floor |
| Telephone / Fax | +380 56 721 05 35 |
| dnkticket@flyuia.com | |
| Working hours | Mon-Fri: 05.30-17.00 |
| Donetsk - Ticket office | |
| Address | Donetsk International Airport, ground floor |
| Telephone / Fax | +380 62 344 73 30 / +380 50 356 43 47 |
| dokstation@flyuia.com | |
| Working hours | Mon-Sat: 5.30-18.00 |
| Kharkov - Airport 61031 | |
| Address | 1, Romashkina Str. |
| Kharkov - Office | |
| Address | 2nd floor, Airport Terminal right wing |
| Telephone / Fax | +380 57 766 04 15 |
| Kharkov - Ticket office | |
| Address | Kharkov International Airport 1st floor |
| Telephone | +380 57 766 04 15 |
| Working hours | Daily from 05:20 to 18:00 |
| Kiev - Boryspil Airport | |
| Address | Ticket Desk, Terminal F Kiev - Boryspil Airport |
| Telephone / Fax | +380 44 581 5050 |
| Kiev - Ticket Desk | |
| Address | 4, Lysenka Str |
| Telephone / Fax | +380 44 230 86 93 |
| cash-desk@flyuia.com | |
| Working hours | Mon-Sat 08:00 – 19:30; Sun, public holidays 08:00- 18:00 |
| Kiev - Head Office | |
| Address | 201-203, Kharkivske Road 02121 |
| Telephone / Fax | +380 44 581 51 61 +380 44 581 56 83 |
| E-mail (Call Center) | callcenter@flyuia.com |
| Working hours | Mon-Sat 08:30- 20:00; Sun, public holidays 08:30-18:30 |
| Lvov - Airport | |
| Address | 2nd floor Airport Terminal |
| Telephone / Fax | +38 032 298 69 77 Fax: +380 32 229 8440 |
| sale@avia.lviv.ua | |
| Lvov - Ticket office | |
| Address | 18, Ljubinska Street, International Airport |
| Telephone / Fax | +380 32 295 67 77 |
| Working hours | Daily 06.00-17.00; lunch break 12.00-13.00 |
| Odessa - Ticket office | |
| Address | Odessa International Airport 1st floor, Airport Terminal left wign |
| Telephone / Fax | +380 48 237 57 15, +380 48 39 32 72, +380 48 39 37 10 Fax: +380 48 237 34 70 Lost and found +380 48 239 37 10 from 11.00 to 15.00 |
| odessa@flyuia.com | |
| Working hours | Daily 06.00-17.00 |
| Simferopol - Airport | |
| Address | Simferopol International Airport ground floor |
| Telephone / Fax | +380 65 259 53 21, +380 65 259 50 12 |
| ticket-manager@aviaserv.com.ua | |
| Working hours | Daily 06.00-20.00 |